Smart list for tracking "clicked link in email" is not working??

[Anonymous]

I have a smart list "clicked link in email" with the email and link included in the filter. For the link i have "contains". The link is http://go.sap.com/docs/download/2015/04/3adf7520-247c-0010-82c7-eda71af511fa.pdf

I have other links in this email that are working in smart lists. This smart list is not showing any clicks, even though i know there has been. Does anyone know why? I removed the "http://" as well to test.

[SanfordWhiteman]

If you go to a specific lead to whom you sent a real email (not a sample), do you see the click in their Activity Log?

[JD_Nelson · Accepted solution]

just to make sure, you are actually tracking the link, right? And it's not via token?

[Dory_Viscoglio]

Sidenote, I'm sure you're aware but you can track links in tokens, as long as the URL that you put into the token doesn't have http://

[JD_Nelson]

Yah. That would be my follow-up, but she already mentioned removing the http:// so I figured it was moot. 🙂

[Anonymous]

thank you, JD.  I should know this but I was making a mistake from fatigue, i.e., brain did not compute!

Thank you for making time to remind us of the importance of tracking the link not the landing page.

Best regards,

Lynn

[Dory_Viscoglio]

The other thing I'd check is that the link actually is in the email that you sent? Maybe it was a different link?