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Re: Smart list excluding who already received that e-mail

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Fernando_Lysco
Level 2

Smart list excluding who already received that e-mail

I sent an e-mail to a list of people, and now I would like to sent an second e-mail to anyone who didn´t opened the first e-mail.

Which filter or combination of filters can I use?

I use the filter - "Member of List" than "Name of the list" to sent

 

Someone could help me?

 

1 ACCEPTED SOLUTION

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SanfordWhiteman
Level 10 - Community Moderator

Re: Smart list excluding who already received that e-mail

And you need to filter by the people who received the email, too!

 

So the full filter set is

 

Was Delivered Email AND Not Opened Email AND Not Clicked Email

View solution in original post

3 REPLIES 3
Salytics
Level 3

Re: Smart list excluding who already received that e-mail

Hi Fernando,

You can use the 'Not Opened Email' filter as seen in the screenshot below.
not opened email filter.PNG

- Dan

 

Balkar_Singh
Level 8

Re: Smart list excluding who already received that e-mail

Would suggest add filters to exclude clicks as well. Opens may not be tracked in some cases.

 

SanfordWhiteman
Level 10 - Community Moderator

Re: Smart list excluding who already received that e-mail

And you need to filter by the people who received the email, too!

 

So the full filter set is

 

Was Delivered Email AND Not Opened Email AND Not Clicked Email

View solution in original post