I have smart campaigns set up to trigger lead scores based on changed statuses. We recently had an event, and updated the registrants to "Attended" and "No show". For lead scoring, we add people to the flow based on the trigger:
Program Status Change is
Program "is any"
New Program status is "Event > Attended"
The trigger results show there was no one was affected. However, when I played around with a filter rather than a trigger and set it as:
Program Status Changed:
The program "is any"
New Program status "is any"
Date "last 2 days"
I can see all the people who should have been updated. Any idea of why this is happening and how I can remedy it? Let me know, thanks!
There can be multiple things you consider checking here-