Smart Campaign for a specific question in form

[Anonymous]

Hi Everyone! 

I was wondering if there was a way to have a smart campaign triggered when someone answers "yes" for to a specific question in a form?  For example, I want to be notified when someone clicks "yes i would like to be contacted" and I would also like for another email to be automatically sent to the lead saying that someone will be with you shortly, is this possible?

[Anonymous · Accepted solution]

Hi Kristen,

You can create a campaign that triggers on a "data value changes" trigger.

1.) in the smart list, choose "data value changes" with the lightning bolt next to it, next
2.) put the field you're keying off of as the "attribute" and then,
3.) create a "constraint" with new value equals "yes..", or TRUE, or 1, or however the data is captured that indicates that they would like to be contacted.

Then, in the flow have it send you an alert.

Best Regards,

Dave

[Anonymous]

Thanks! Do you know if there is a way to attach any comments that the user might include in the form in the alert email? (I don't have a CRM)

[Josh_Hill13]

Yes, add the token for your comment field:

For example:
{{lead.Comments}} will drop that into an email or even a Task.

See my post on how to do comments history
http://www.marketingrockstarguides.com/marketo-hidden-tricks-tips-1482/

[Anonymous]

Yeah, Josh has it.  Drop that token into your alert email.

[Anonymous]

Thanks guys!