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Smart Campaign can't read the current form button value

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Anonymous
Not applicable

Smart Campaign can't read the current form button value

Hi, I'm building a form with 3 buttons (yes, no, maybe). With 3 different selections, user will receive a different email. So I set this up on a Smart Campaign Trigger. When user selected 'yes' - receive email A; user selected 'no' - receive email B, and so on. The thing is when I create a flow for this trigger.

Flow:

Send Email

Choice 1: If [Custom Field 1] [is] [YES] < I couldn't find the 'yes, no, maybe' value from the selection.

Email: Email A

What I can see from the selection, is probably some old value used previously. How do I find the updated (current) value?

Thanks!

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SanfordWhiteman
Level 10 - Community Moderator

Re: Smart Campaign can't read the current form button value

It doesn't matter if the value is not prefilled as a choice. Just type in the value anyway.

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3 REPLIES 3
SanfordWhiteman
Level 10 - Community Moderator

Re: Smart Campaign can't read the current form button value

It doesn't matter if the value is not prefilled as a choice. Just type in the value anyway.

Anonymous
Not applicable

Re: Smart Campaign can't read the current form button value

Hi Sanford, I just typed in the value as you suggested and it works! Thanks

SanfordWhiteman
Level 10 - Community Moderator

Re: Smart Campaign can't read the current form button value

Great!