Re: Slow Marketo instance?

Ari_Echt1
Level 5

Slow Marketo instance?

Just wondering if anyone is experiencing any unusual slowness with their Marketo instance? 

Every click is very slow to respond, assets take an unusually long time to load and approve, the navigation tree on left doesn't take you to the actual campaign or asset you're working in and you have to keep entering in the search bar to get it to show.

Marketo says we have a lot of campaigns. We've deactivated quite a few, but we've had similar number of campaigns for a while without this performance issue. I've cleared cache and cookies but still no improvement. 

So just wondering if anyoneone else is experiencing this? 


 
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3 REPLIES 3
Michelle_Tizian
Level 10

Re: Slow Marketo instance?

Yup it's very slow for me too.  
Anonymous
Not applicable

Re: Slow Marketo instance?

Have you opened a support ticket about this?
Ari_Echt1
Level 5

Re: Slow Marketo instance?

Hi Murtza,

Yes, I have. Support has cleared my tree cache twice over last two days which makes the tree behave normally for a while, and then it reverts back to being unresponsive. 

As mentioned, I've cleared my cache and cookies for all-time, but that didn't solved it either. 

Shortly after I posted my original comment, I got note from support that my tree cache was cleared again, so things are performing better. Hopefully it stays that way.