Re: SFDC Queues - clever ways of finding in MKTO?

Anonymous
Not applicable

SFDC Queues - clever ways of finding in MKTO?

Has anyone come up with a good way to identify Leads in a specific SFDC Queue within MKTO?

Goal: I am looking for a way to use a trigger in MKTO against a specific SFDC Queue.

And I am not looking to assign a SFDC license to an alias user.

5 REPLIES 5
Josh_Hill13
Level 10 - Champion Alumni

Re: SFDC Queues - clever ways of finding in MKTO?

Please post in Products.

There are several threads on this topic, so please do a search first.

Anonymous
Not applicable

Re: SFDC Queues - clever ways of finding in MKTO?

I did search but nothing I could find (and the find function oy vey needs help) was to my liking

But Gregoire's solution has much promise!

Grégoire_Miche2
Level 10

Re: SFDC Queues - clever ways of finding in MKTO?

Hi Janet,

Add a field in SFDC, name it "Queue Name". Make it a formula field and have it contain the queue name. Then let this field sync to Marketo.

-Greg

Grégoire_Miche2
Level 10

Re: SFDC Queues - clever ways of finding in MKTO?

And BtW, I personnaly use a more complete formula field.

Field name: owner full name:

Formula: blankvalue(Owner:Queue.QueueName, Owner:User.FirstName &" "& Owner:User.LastName)

-Greg

Anonymous
Not applicable

Re: SFDC Queues - clever ways of finding in MKTO?

Thank you much.

Will see if I can test out.

Much appreciated.