Re: SFDC multi-select field-Change data value

Amber_Hobson
Level 9 - Champion Alumni

SFDC multi-select field-Change data value

Hey all! We are looking at cleaning up a few fields and by doing this, I want to move them into a field that syncs from our SFDC database that is a multi-select picklist. I want to make it so that it adds the new value to any existing values that were already in that field. So, if someone has value 1 & value 2 already selected in SFDC, and my campaign is to change the data value to also add value 3, how do I get it to add that to the field and not overwrite whatever is in that field to only show the new value?
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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: SFDC multi-select field-Change data value

If you want to concatenate you can run Change Data Value

{{lead.Field 1}} Value 3

{{lead.Field 1}} {{lead.Field 2}}
Amber_Hobson
Level 9 - Champion Alumni

Re: SFDC multi-select field-Change data value

Does that work if the field in SFDC is a multi-select field? Or do I need to do a ; in between the token and the new value?
Anonymous
Not applicable

Re: SFDC multi-select field-Change data value

How would this work if you're changing the value for multiple contacts who have different options chosen in this specific multi-select field?  Some may have 2 options chosen, some may have 4, etc.