They would need to disable the Sales Email activities (Sales email: sent, opened, clicked link in, and received).
Is this what you're seeing? I'm trying to create a script to listen for sales insight emails that are sent and it seems that for every email sent to an individual, a new unique email template is created....is this normal, which ones do I delete and does that affect the recording to the individuals SFDC account?
I'm trying to create a campaign (the lightbulb icon) that will pull a list of everyone who was sent a specific sales insights email out of SFDC.
When I create a Smartlist - do I use a trigger "is sent sales email" or do I use "was sent email" or "was sent sales email"?
Do I use the standard email subject line "2016 LATAM Tier Acreditado Horario de Entrenamiento" or do I use the subject lines with the SFDC assigned numbers at the end "2016 LATAM Tier Acreditado Horario de Entrenamiento (1453394712.0)" and list out all of the appropriate line items?
I'm using "contains" instead of "is".
I'm getting no returned individuals who were sent the email...but yet there are 26 individual SFDC subject lines created for the email I'm trying to get contacts for.