Setting up Drip Nurture OR Engagement Program

[Anonymous]

Hi

I want to set a program with series of 2 emails. Criteria for entering contact in the program is ( please see the flow chart for detail)

Should I set up engagement nurture program or drip email program in this case? How can I set up exit criteria during the wait step or in other words if during 3 weeks of wait if the status change to any other status than not yet shipped how to remove the members from getting the 2nd email?

Thanks

[Josh_Hill13]

Since this is an irregular cadence that's tied to a shipment, you need a regular Drip w/ Wait Steps.

Enter:

Some action+Not Yet Shipped

Wait 7 days

Remove from Flow: if Member of Smart List=Exit List (Shipping, Not Shipping, etc)

Send Email 1

Wait 3 Weeks

Remove from Flow: if Member of Smart List=Exit List (Shipping, Not Shipping, etc)

Send Email 2

etc..

[Anonymous]

Thanks Josh.

[Elliott_Antal]

Hi Vipula -

I'm curious, what did you do with the people on your Exit List? I have something similar and I don't want them to count towards my Marketable People database size. Did you wait a day then delete them from your Marketo instance?

Thanks!

- Elliott