sent email activity type in SFDC

Richard_Wasylyn
Level 4 - Champion Alumni

sent email activity type in SFDC

We have our sales team pushing emails via sales insight and we are seeing the "was sent" activity in our activity history but the details are showing the sent email as type=call. Does anyone know where it's pulling that data from and how I would change that to email?
Richard Wasylynchuk
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Anonymous
Not applicable

Re: sent email activity type in SFDC

Jason Long actually wrote a great post for solving this using SFDC workflow rules.  
https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PjgNAAS

To save you the click: you add a special word/phrase/number to the task subject or description and Salesforce will evaluate the record and change the type when it is created.

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