We're looking at sending an alert email to new customers thanking them for their business, and including a few niceties, like a copy of their signed contract, key support contact info, etc.
I can envision how tokens would help me with the latter, but has anyone done something similar with sending contracts? We use SalesForce.com, if that's helpful. Ideally, I'd like to add a field that the sales rep can manually check to automatically trip a triggered smart campaign.
Thoughts?
If it doesn't look cool, you're probably doing it wrong.
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