Hi all,
Sorry for the novice question. How do you score webinar registrations and webinar attendees? What is the filter(s) you use in the smart list?
tks
Trigger - Program Status is Changed with the constraint New Status is Webinar > Attended or whatever variation depending on the channel statuses and the names you set up.
We do all our scoring at the global level - so that it affects all leads that exhibit specific behaviors and don't have to worry about at the program level.
Here are some example smart lists (within the smart campaigns) for REGISTERS and ATTENDS, respecively:
Try to avoid scoring at the individual webinar level - use a global program . You could also import the full scoring program from the library and use that one. Here is how to Import a Program. If you want to use behavioral score and demographic score in addition to Lead Score, you should create those fields in SFDC first (assuming that is the CRM you are using).