SalesForce Sync

Anonymous
Not applicable

SalesForce Sync

My SalesForce integration turned off right after we launched a high performing campaign. We receive a bunch of leads last night that did not sync to SalesForce. I have the integration back up and running but need to get all the leads that didn't sync into Salesforce. Is there an easy way to sync these leads from Marketo?   

5 REPLIES 5
Devraj_Grewal
Level 10

Re: SalesForce Sync

Danielle,

Did you receive a Marketo system notification entitled "Salesforce Sync Error: Unable to update Lead"? If so, that notification will contain a smart list of the leads that did not sync to SFDC. You can select those leads and run the flow action "Sync lead to SFDC" and use auto-assignment rules.

Brian_Law_MKTO
Marketo Employee

Re: SalesForce Sync

You can also create a smart campaign based on created date within timeframe and SFDC Created date is empty plus whatever other rules you have for syncing the record to SFDC.

Anonymous
Not applicable

Re: SalesForce Sync

Do you know how a smart list trigger / filter could look like that sends notifications everytime a Salesforce Sync Error occurs (unable to update or unable to cread lead)?

Steven_Vanderb3
Marketo Employee

Re: SalesForce Sync

Currently there is no ability to target a sync error with a filter or trigger, so you wouldn't be able to do this.

Anonymous
Not applicable

Re: SalesForce Sync

Do you know how a smart list trigger / filter could look like that sends notifications everytime a Salesforce Sync Error occurs (unable to update or unable to cread lead)?