Salesforce Field Mapping

[Anonymous]

Why do I have to go through support every time I need to remap a field?  I just started a new position, and I'm cleaning up their Marketo and Salesforce instances, and beginning to making some much needed changes, and I have to go through support to get any little change done.  Seems odd.  Not to mention takes forever!!!  Is anyone else having this same issue? I feel like as an Admin, I should be able to simply sync the fields I want matched up.

[Grégoire_Miche2]

Hi Ashlee,

"Champions" group is not the right place to ask product related questions, at least if you expect an answer   See Getting the most of the community when you have a Marketo question

The issue you are raising is a long time known product limitation and one I listed here: Marketo / salesforce integration needs a serious overhaul, don't you "sync"?

-Greg

[Anonymous]

Ok, sorry.  I didn't choose to put it in the "Champions" group.