Sales Insights Licenses

wardmegV2
Level 1

Sales Insights Licenses

I'm trying to understand what a Sales Insights "license" entails. I've found previous discussions saying a license is only needed for the email plugin, not for viewing activity on the record, but they are all older:

Discussion 1

Discussion 2

Discussion 3

Discussion 4

Trying to understand if 1) this is still true, that you only need a license for the email plugin and that anyone without one can still view activity and 2) how do you disable just the plugin part of the permission set?

1 REPLY 1
SanfordWhiteman
Level 10 - Community Moderator

Re: Sales Insights Licenses

Never heard that you don't pay for the MSI SFDC widget (i.e. the IFRAME that appears in the SFDC UI).

I think what those posts are alluding to is that you don't need to enter a unique user-specific license key to present the MSI widget on a given user's SFDC layout. But you do need to pay Adobe for each user that accesses the widget.