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removing exhausted leads from nurture

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Mikes_Jones
Level 8

removing exhausted leads from nurture

Is there any reporting implication of removing leads from an engagement program once they have exhausted all content? Trying to figure out the best way to proceed with exhausted leads

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Grégoire_Miche2
Level 10

Re: removing exhausted leads from nurture

Hi Malik,

Yes, they will be removed from all program reporting.

The best practise is to 1/ pause them and/or 2/isolate them in an empty stream and/or 3/give them a dedicated member status in the program.

-Greg

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Grégoire_Miche2
Level 10

Re: removing exhausted leads from nurture

Hi Malik,

Yes, they will be removed from all program reporting.

The best practise is to 1/ pause them and/or 2/isolate them in an empty stream and/or 3/give them a dedicated member status in the program.

-Greg