removing exhausted leads from nurture

[Mikes_Jones]

Is there any reporting implication of removing leads from an engagement program once they have exhausted all content? Trying to figure out the best way to proceed with exhausted leads

[Grégoire_Miche2 · Accepted solution]

Hi Malik,

Yes, they will be removed from all program reporting.

The best practise is to 1/ pause them and/or 2/isolate them in an empty stream and/or 3/give them a dedicated member status in the program.

-Greg