Removed Members from Engagement Program and ReAdded

[Mikes_Jones]

Hello,

Due to issues with program statuses, I had to remove all leads from an Engagement Program and re-add them

Question: Will they pick up from the next email in the stream or will they start over?

Thanks!

[Josh_Hill13 · Accepted solution]

They will start over.

[Mikes_Jones]

Thanks Josh Hill​ - so lets say I deactivate the first two emails, since all the leads have already gotten it, and I pick up from the 3rd email. Once they get the 3rd email, they will move onto the 4th email, can I reactivate the first two emails so that any new leads can start from the beginning? If so, once the current leads exhaust all the emails, will they start the stream over and receive the first email?