Hi Community,
I'm new to using the SFDC Campaign Sync have a quick question about removing members.
If I wanted to remove a member of a SFDC campaign that was synced to a Marketo program, would using the flow step: Change Program Status - Status = Not in Program both remove them from being a member of that Marketo program and remove them from being a member of the SFDC campaign associated with that program? I tested this out on a handful of leads and their program status was changed, but they have yet to be removed from the SFDC campaign...just curious if it's a delay in syncing Marketo/SFDC or if I am missing a step to do this.
Thanks in advance!
-Val
Solved! Go to Solution.
Valerie,
On my end, I have removed some people from a program that's synced to an SFDC campaign, and it did remove the people from the synced SFDC campaign.
Valerie,
On my end, I have removed some people from a program that's synced to an SFDC campaign, and it did remove the people from the synced SFDC campaign.
Thanks for confirming, Michelle Tiziani! After I submitted this question the leads were (finally) removed as members of the SFDC campaigns that were associated with the programs there were removed from.
Was there a delay?
Emily Dick - Yes there was. I would expect maybe a few minute delay but for some reason it took about 15mins+ to sync which doesn't seem normal.
I've run into the same issue and have had to manually remove the members from the Campaign in SFDC. I couldn't find another workaround in Marketo to do this.