Re: Remove from flow question

Anonymous
Not applicable

Remove from flow question

I had 2 send campaigns.

In the 2nd campaign, I had a remove from flow step if they visited X page and their campaign was campaign 1 (the page was a confirmation page so I was trying to remove those who responded from campaign 1)

However, I am seeing that those who made it to X page still got the email sent in campaign 2. Does anyone know why?
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2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Remove from flow question

i think if Member of Campaign 1, then Remove from This Campaign would have worked better.

w/o seeing the exact campaign screenshot, I couldn't be sure why they went through anyway. Are you sure you put in the right page name?
Anonymous
Not applicable

Re: Remove from flow question

Hi Josh,

I made sure that it was the correct page. Looking back on this now, I would've changed the smart list to exclude people. But anywas, I keep feeling we are using remove from flow incorrectly so want to see if you see the error. Thanks.

Campaign 1
0EM50000000T5PC.png

Campaign 2
0EM50000000T5PH.png