Remove Email Invalid and Unsubscribed Lead Records from Funnel

Anonymous
Not applicable

Just want to confirm the logic in my thinking for removing leads from our funnel: if a lead is marked invalid or unsubscribes, I plan to set up a smart campaign to remove the lead from our funnel (if the lead was a member already).

One of my concerns (as a possible example) is if the lead was in the engaged stage and reached a success status within a program before the unsubscribe took place and then ultimately is added as a primary contact to an opportunity we won't have the conversion metrics for this lead represented in our funnel, if the lead is removed prematurely.

I am trying to keep an accurate representation of the number of marketable leads in our funnel.

I'd love to get the community's thoughts on this, thank you!

Christine

3 REPLIES 3
Anonymous
Not applicable

Geoff - thank you!  We have a similar list but it's a blocked leads list to exclude any leads that meet multiple parameters in the smart list. 

Jamie - Since we are actively excluding "bad" leads in our database from sends, I wanted to make sure those leads in our funnel are marketable leads as well.  Just trying to keep the success path analyzer clean when it comes to marketable leads.  I may not have asked my question correctly or this may be a non-issue, just a thought I had.

Thank you both!

Anonymous
Not applicable

I am not sure what you want to do here but Marketo tracks Marketable leads out of the box.  you could simply use a filter to track marketable leads at different stages of the funnel as well

Geoff_Krajeski1
Level 10 - Champion Alumni

For my organization we created a Smart List called "emailable".

Here is what it looks like.

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All campaigns we create check against this list to make sure that no one is 'caught' in any of these bad filters.