Re: Receiving Multiple Alerts with each Score Increase over our Activity threshold.

Anonymous
Not applicable

Receiving Multiple Alerts with each Score Increase over our Activity threshold.

Hi All,

Relatively new to Marketo. I set up a flow to send an alert to the Sales rep once the lead reaches a certain threshold (70 in our case). However once they reach the threshold and perform anotehr activity to increase the score, another alert is sent. 

For example:

Someone signs up for Webinar and crosses threshold - Score = 75 - Alert Sent.
Same person downloads a pricing sheet - Score 85 - Another Alert Sent.

My Flow to activate the Lifecycle is as follow:

Score is Changed: New Score is greater than 69.


I understand that this flow is causing an alert to be sent everytime the score changes and the new score is over 70; my question is, how do I stop it after the first alert. Thanks!

Best,

Dan
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Anonymous
Not applicable

Re: Receiving Multiple Alerts with each Score Increase over our Activity threshold.

In the Schedule tab of the smart campaign, change the Qualification Rule to Each lead can run through the flow once.