Reauthorizing same computer again and again

[Anonymous]

Every time I go to login to any of the Marketo instances we are using, Marketo thinks I am "using a new device" and have to go through the hassle of reauthorizing my desktop computer over and over. How can I make it so that Marketo learns and retains that my computer at work is the same one I use time and again and don't have to keep re-authorizing it?

[Frank_Breen2]

Are you clearing your cookies every time you close your Web Browser? This happens me every time I clear out my history. What browser are you on?

[Anonymous]

No. This happens simply when logging back on to Marketo another day. This happens to other team members on our team who also use Marketo.

cheers,

Mitch Gore

[Grégoire_Miche2]

Hi Mitch,

Do you have a fixed IP address on your Internet connexion ? It also seems to happen when you change location.

-Greg