Re: RCE Email Heat Map

Anonymous
Not applicable

Does anyone know how to change the timezone for the email heat map?  I have seen this question asked a few times but I have not seen an answer yet.  Thanks.

7 REPLIES 7
Lindsey_Havens
Level 1

Any update on this? It's crazy that the only option is CST.

Anonymous
Not applicable

I don't see that it is possible

Anonymous
Not applicable

Sorry.  I am referring to the email sent time by hour by day.  See image below.

Marketo email grid.PNG

Josh_Hill13
Level 10 - Champion Alumni

It is not possible. There is a clear doc and description that says all of these are done at CST time.

Dan_Stevens_
Level 10 - Champion Alumni

Where, in RCE, is there the ability to view a heat map on an email?  Providing heat map reports is not available in Marketo. 

Anonymous
Not applicable

Heat maps are indeed available in Marketo.  You can use the chart type Heat Grid to do this.  There are also email heat maps preconfigured in the standard report folder of RCE

Dan_Stevens_
Level 10 - Champion Alumni

That's different from a heat map.  Heat maps, in the traditional sense, allow you to view where click activity took place within a given email/landing page:

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