"Limited Access" error when I attempt to replace HTML of draft

[Anonymous]

I have admin privileges, and yet when I "Edit Draft" of a Program email asset (created by another person) then attempt to execute the "Replace HTML" function, it hangs and fails with an error:

I am an admin; how do I gain control of or edit the asset?

[Josh_Hill13 · Accepted solution]

This may possibly happen if you inserted javascript into the email. Dont do that.

The other option is to call support.

[Josh_Hill13]

Oh, also check your Roles, you should only have ONE role. If you have another role, you will get a permissions conflict.

[Anonymous]

Hi Josh, Thank you for the suggestion.  I do not have any JS in my HTML though.

I did have multiple roles assigned to my user account, nice catch, however Marketo removed the inferior role and yet I still get the error.

UPDATE:  I found some JS behaviors in one of my links.  They were indeed the issue.  Josh, you're a genius thank you.

[Jenn_DiMaria2]

Wow - thanks, that was my problem, too. Apparently, the knak.io template I imported included JS. Good to know.

[Anonymous]

why no Java in email? I am also experiencing this issue of not being able to edit the code.