- We set an email program in Marketo.
- We set a "From" email and a different one for a "Reply-to" email.
- The "From" email is getting the replies.
Anyone knows why it's happening?
Solved! Go to Solution.
Please supply the actual (non-obfuscated) From: and Reply-To: values, and the full SMTP headers of a reply that was mistakenly sent to the From:.
Just confirming, So these are definitely not out of office auto responders etc?
That’s the theory, but until we get the evidence (SMTP headers of such a reply) we have nothing else to look into.