"Call" button issue in Marketo?

[Yonder_Buslon]

Hi everyone,

I am currently creating a mobile email that has a "Call Me" button for iOS.

I have it coded as:

<a href="tel:(877)5555555">Call me</a>

It works fine in test launches, but in actual launches, Marketo adds a tracking snippet causing the CTA to not being able to make the call. When I look at the URL it comes out as (Marketo added code in bold):

<a href="http://tel:(877)5555555?mkt_tok=3RkMMJWWfF9wsRoiuqTLZKXonjHpfsX%2B4%2BouXKO3iokz2EFye%2BLIHETpodcMTcBqML3YDBceEJhqyQJxPr3EKNgN2dJuRhTjCQ%3D%3D">Call me</a>

Is there a way to override Marketo from adding the "http://" & "mkt_tok.." in my link?

[Anonymous]

Have you tried to disable the Marketo Tracking for the link? ( https://community.marketo.com/MarketoArticle?id=kA050000000KyqCCAS )

That should get the A HREF to do what you want, you will lose tracking on those who click the link tho.

[Yonder_Buslon]

Thanks Joe. The tracking disappeared, but MKTO is still adding the "http://" before the "tel:".

Any other workarounds for that?

[Anonymous]

Try taking the ( ) off the phone number.and just using the numbers? I did a quick test with and with out the ( ) and neither on came through with the http:// appended.

Maybe someone in support will have a better answer?

[Yonder_Buslon]

I tried the following formats:
(877)5555555
8775555555
1-877-555-5555

Unfortunately, they all got the treatment from MKTO. The email is API triggered and the http issue only comes up when we test a launch off the API. So I'll have to ask support.

Thanks again Joe!