Question About Adding New Status to Event Program Channel

[Nihal]

Hello,

As part of recent updates, we’ve decided to add a new status to our Event Program channel. Since our programs are synced with Salesforce campaigns, I wanted to confirm before start implementing: If we implement this change now, will it affect any of the old programs that are already connected to Salesforce campaigns?

[SanfordWhiteman]

The statuses are shared by all programs with that channel. Doesn't matter if they're old or new.

[Rahul_4_U_All]

Hi @Nihal,

Adding a new Event Program channel status in Marketo will not retroactively affect existing programs already synced with Salesforce campaigns.

Thanks!

[SanfordWhiteman]

Incorrect.

The new status applies to all previously synced programs as well. And as the new status will be available for all program members, if you were to set a member to the new status, the status would not be able to sync to SFDC unless the SFDC campaign were modified to match.

Please test your answers in future.