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[Q&A Coffee Break] 07/25/23, 8am PST: Deliverability & Bots, Featuring Marketo Engage Champions!

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Jon_Chen
Marketo Employee

Our third Adobe Marketo Engage Community Q&A Coffee Break featuring Marketo Engage Champions @Beth_Massura and @Ajay_Sarpal2 is now OVER. Thanks to all who attended or asked a question, and we hope to catch you at our next session! 

 

Email bot activity can artificially inflate email opens and click data, leading to inaccurate metrics and misleading performance analysis. Similarly, mastering email deliverability can help ensure that your marketing campaigns are reaching their intended audience. Learn how to optimize your email marketing campaigns by filtering out email bot activity and improving your email deliverability rate with Marketo Engage Champions and Experts Beth Massura and Ajay Sarpal in our upcoming Coffee Break on July 25th.

 

You’ll have the opportunity to ask these two pros about their best and most effective techniques to identify and eliminate false opens and clicks, automate email deliverability management tasks, validate sources for hard and soft bounces, and so much more!


This is a text-only event that takes place only here on the Marketing Nation Community. Post your burning questions, hot tips, key takeaways, and let’s chat about them! Our experts will be interacting live for that hour, but the conversation can continue! 

 

For some guidance, here are some sample questions you can ask about:

  • How do I know if I’m having a deliverability issue in Marketo?
  • What are some foundational things I should do to support good deliverability?
  • How can I find spam traps in my database?
  • How can I stop bots from filling out my forms?
  • How can you prevent and reduce bot form fills using Marketo best practices, such as form design, validation, progressive profiling, etc.? How does DMARC help in improving Email Deliverability?
  • How to use reCAPTCHA to identify and filter out bot form fills in Marketo?

 

REQUIREMENTS TO PARTICIPATE 

  • Must be signed into the Community during the 1-hour period.
  • Must post an Adobe Marketo Engage question or comment on Deliverability and Bots.
  • Must tag either or both Champs in your question (@Beth_Massura, @ajay_sarpal5).
  • Be sure to periodically REFRESH the page to see new questions and new responses in the thread!
  • Please note this is a TEXT-ONLY event, meaning that there will be no webinar, video call, or recording. All questions and answers will occur on this thread!

 

FEATURED EXPERTS

 

Ajay Sarpal

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Ajay Sarpal is a 4x Adobe Marketo Engage Champion and Co-Leader of Virtual Marketo Measure User Group and India Virtual Marketo Engage User Group. He has 9 advanced specializations on Marketing Automation and is ambidextrous in fixing broken Martech processes and bringing transparency/accountability on multi-channel Marketing revenue influence reports. Ajay is also a 3x Subject Matter Expert and a Marketo Certified Solution Architect who can design and implement complex marketing automation solutions. Ajay helps build Adobe Marketo Engage Certification exams (Professional, Expert, and Architect levels) and now runs his own consulting practice assisting clients in accelerating the demand generation and ROI tracking.

 

Beth Massura

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Beth is deeply involved with the Adobe community as a 4x Marketo Engage Champion, Certified Master and Subject Matter Expert for the credential program. She has a passion for identifying opportunities to increase efficiency and effectiveness within the marketing environment. As a Senior Marketing Operations Consultant, she works with a variety of clients to troubleshoot and proactively address critical areas such as deliverability and database health.

1 ACCEPTED SOLUTION
Beth_Massura
Level 8 - Champion Alumni

UPDATE: Register for the Learn from Your Peers Webinar on Deliverability happening September 7, 2023!

 

Hi everyone!

 

The Q&A coffee break went by so fast! Thank you so much for your questions. While we didn't get to all of them during the hour, we will do our best to follow up. Hope to see you on the Community in the future!

 

Cheers,

Ajay @Ajay_Sarpal2 and Beth @Beth_Massura 

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47 REPLIES 47
trevlarrr
Level 4

This is an issue we've had with server clicks and been a big issue pushing engaged users to Salesforce campaigns when they hadn't actually clicked. Will try something like the pixel and time delay and see what results that gives us

Emily_Bright
Level 1

This is the same question I have for @Beth_Massura and @Ajay_Sarpal5 !

Max_Francisco1
Level 2

Looking forward to this! I have so many questions 😂

Jon_Chen
Marketo Employee

Hey @Max_Francisco1, super glad to hear it! I do want to mention that you're more than welcome to start queueing your questions now by simply replying to the thread. Be sure to mention the two experts, Beth and Ajay, so that they are notified via their email and Community notifications. Any questions you ask before the start of the Coffee Break session will be answered in the order that is received! Let me know if you have any questions.

Max_Francisco1
Level 2

One of my questions is exactly like others here, we get clicks on our preheader logo, on our social media links, etc... and other links that are less likely to be people clicking. These click numbers never match though, so it's hard to identify what was a bot from a human click.

Vinay_Kumar
Level 10 - Community Advisor

Awesome! We're in for a productive and informative session.