Pulling Spam Report

[Anonymous]

In the Deliverability 101 session at the conference last week, Autumn or Kiersti said that there is a way to see which of your hard bouces were because of SPAM as opposed to an invalid email address. Anyone know how to do this?

[Anonymous]

I'd search the field Email Invalid Cause / Email Suspended Cause containing the word spam or blocked. Here's a list of email deliverability codes. http://www.greenend.org.uk/rjk/tech/smtpreplies.html

[Anonymous]

junk, quarantine, hold..

[Anonymous]

Keep in mind that a lot of spam filters don't send an SMTP message back for a variety of reasons.  You may have to look at the absence of a delivery confirmation or feedback from the intended recipient to know if your email was blocked.