Professional edition of Salesforce and Sales Insight not working

Anonymous · ‎02-20-2015

Hello Marketo Commuity,

I can't see the Sales Insight logo/tab in my admin settings. See picture #1

I have installed Market Lead Management and followed the steps until this.

I have the professional verison of Salesforce. Is that the reason or?

Anonymous · ‎02-22-2015

@Oison, sorry I didn't mention it, but yes, we have also installed the Sales Insight App as well. And that's why I find it strange, that we can't see the tab/field "Sales Insight" in our Marketo.

@Josh Hill, our package of Marketo is Standard, and our edition of Salesforce is the Professional version. Can you help us out here?

Josh_Hill13 · ‎02-20-2015

Which package of Marketo do you have? It's possible you did not purchase this.

Do you have full Admin access?

Anonymous · ‎02-20-2015

The link may not work - it's a hidden listing, available by following this link:
https://community.marketo.com/MarketoArticle?id=kA050000000Kyw9CAC

Anonymous · ‎02-20-2015

Hi Mads,
There is another step, and then you should be done - you need to install salesinsight app:
https://appexchange.salesforce.com/listingDetail?listingId=a0N30000001SVZmEAO

Let me know if theres still an issue after this.

Oisin