Re: Professional edition of Salesforce and Sales Insight not working

Anonymous
Not applicable

Professional edition of Salesforce and Sales Insight not working

Hello Marketo Commuity,

I can't see the Sales Insight logo/tab in  my admin settings. See picture #1

I have installed Market Lead Management and followed the steps until this.

I have the professional verison of Salesforce. Is that the reason or?
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4 REPLIES 4
Anonymous
Not applicable

Re: Professional edition of Salesforce and Sales Insight not working

Hi Mads,
There is another step, and then you should be done - you need to install salesinsight app:
https://appexchange.salesforce.com/listingDetail?listingId=a0N30000001SVZmEAO

Let me know if theres still an issue after this.

Oisin
Anonymous
Not applicable

Re: Professional edition of Salesforce and Sales Insight not working

The link may not work - it's a hidden listing, available by following this link:
https://community.marketo.com/MarketoArticle?id=kA050000000Kyw9CAC
Josh_Hill13
Level 10 - Champion Alumni

Re: Professional edition of Salesforce and Sales Insight not working

Which package of Marketo do you have? It's possible you did not purchase this.
 

Do you have full Admin access?

Anonymous
Not applicable

Re: Professional edition of Salesforce and Sales Insight not working

@Oison, sorry I didn't mention it, but yes, we have also installed the Sales Insight App as well. And that's why I find it strange, that we can't see the tab/field "Sales Insight" in our Marketo. 

@Josh Hill, our package of Marketo is Standard, and our edition of Salesforce is the Professional version. Can you help us out here?