One Form / Program for multiple product pages (Data overwritten)

[SanfordWhiteman]

My form is a non marketo form, and I (a dev from my team actually) embeded the form with the js provided by marketo, an pass the information to process it. (maybe this is an important information).

No, that's fine, as long as the Filled Out Form is being logged.

I feel like you're giving us slightly different info from what I see here: the Change Data Value is appending data to the history field at least once, no?

[Anonymous]

Now that you mention it...

Fills out form is the same as Filled out form?

that slight difference might be our issue here.

Regarding the History comments, this is what I see when I double click on a "member" of the program and then click on the "info" tab

MAYBE i should need to create separate smart campaigns for this?

My current campaign structure is as follows:

[SanfordWhiteman]

Filled/Fills are the same, depends on whether you're looking at trigger/filter/log.

I think you have a flow step that's clearing the Comment History by accident. So you need to audit your existing SCs more than create new ones!

[Anonymous]

Just in case..

Should I put all of these in separate steps? (i ve added the comment capture choice to test, but it was not present during all our thread)

[SanfordWhiteman]

That first choice isn't necessary and will absolutely mess up your goal. (Neither is the second choice actually, it's just to avoid an extra line break.)

[Anonymous]

So I should just put

Change Data Value:

Attribute COMMENT HISTORY  - NEW VALUE IS

{{system.dateTime}}:{{lead.Comment Capture}}{{my.linebreak}}{{system.dateTime}}{{lead.Comment History}}

Do I need to clear the comment capture with NULL at the end?

Thanks again!

[SanfordWhiteman]

So I should just put

Change Data Value:

Attribute COMMENT HISTORY - NEW VALUE IS

Sure.

Do I need to clear the comment capture with NULL at the end?

No, it will simply represent the most recent comment. No need to clear it.

[Anonymous]

Thanks again..

I ve been trying all these things, but nothing seems to fix it.

All the prefill options in the ofrm are disabled. Is it possible that i have to set the comment capture or comment history prefill option to enable?