office hours-can't register

[Anonymous]

I'm getting an error that I need to enter an answer to register for office hours (What specific questions do you have on this topic?). I've entered my answer and it's still not letting me register. I'm getting the same error! Any help would be great! As we have a very urgent issue that we need assistance on asap.

[Philip_Tieu]

Hi Laura,

If you can try again and share a screen shot of the error I can bring it to the attention of the person in charge of Office Hours. Thanks!

[Anonymous]

Thanks Philip! Our consultant was able to help me out and get me in!

Thanks again!

Laura

[Deanna_Talbot]

what is the solution here? I have tried to register for office hours on a few different web browsers and I receive the same error message. Quite frustrating.

I would like to join Friday's group. Can someone add me please?

[Philip_Tieu]

Hi Deanna!

The last message I've received internally concerning Office Hours is this:

"Office Hours sessions through January are now open for registration on the Community’s New Customer Group Office Hours. Customers can still use the vanity URL https://community.marketo.com/marketoofficehours to be redirected there."

Can you share a screen shot of the error message you're receiving please? I can use it to get the attention of the person in charge of Office Hours. Thanks!

[Conor_Fitzpatri]

Hi There,

I'm getting the same error - it asks for my answer even though I've typed several sentences.

[Philip_Tieu]

Thank you Conor for providing me with the screenshot. I was able to get the attention of the person in charge of Office Hours and I will be sure to keep those affected updated on the issue in this thread.

[Conor_Fitzpatri]

Awesome, thank you!

[Philip_Tieu]

Conor Fitzpatrick​

Deanna Talbot​

Hi everyone! On behalf of Marketo I just want to apologize for the inconvenience. After some digging around I discovered that there is a character limit on that field which restricts it to 250 characters. Anytime that character limit is breached when submitting you will receive that error message.​ I've been told this will be made clear going forward. Laura Kaminski​ Although you were able to attend officer hours regardless, I hope this information comes in handy for future appointments. Everyone, feel free to let me know if further issues arises by using the mention feature in the community and have a great night