We are setting up kind of a nurture campaign where if a lead fills out a form, we send them an email with an offer to download another piece of content by filling out a form. If the lead does not fill out this form, another email is sent 7 days later offering a product demonstration. The problem I am having is getting the second email to send correctly within the time frame of 7 days. I currently have a filter for the form if it is not filled out, but only having a filter makes the SL a batch campaign but we want it to be a trigger, but I'm not sure which trigger to use that will send the second email in 7 days if the form from the first email is not filled out. My current SL and Flow is:
Solved! Go to Solution.
1st Smart Campaign (Trigger)
-> SMART LIST
If someone fills FORM 1
-> FLOW
send email to fill FORM 2
2nd Smart Campaign (Batch)
(logic is same as the above image of smart campaign)
-> SMART LIST
Filter 1: was sent email to fill FORM 2 in last 7 days
Filter 2: Form name is FORM 2
Filter 3: Person NOT IN Smart List Asset
-> FLOW
send email to fill FORM 3
-> SCHEDULE
Schedule it daily
* Smart LIst Asset
-> SMART LIST
Filter 1: was sent email to fill FORM 2 in last 6 days
Filter 2: Form name is FORM 2