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Not filled out form

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James_Zolinski
Level 4

We are setting up kind of a nurture campaign where if a lead fills out a form, we send them an email with an offer to download another piece of content by filling out a form. If the lead does not fill out this form, another email is sent 7 days later offering a product demonstration. The problem I am having is getting the second email to send correctly within the time frame of 7 days. I currently have a filter for the form if it is not filled out, but only having a filter makes the SL a batch campaign but we want it to be a trigger, but I'm not sure which trigger to use that will send the second email in 7 days if the form from the first email is not filled out. My current SL and Flow is:

SL.JPG

flow.JPG

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Gursimran_Chand
Level 4

1st Smart Campaign (Trigger)

-> SMART LIST

If someone fills FORM 1

-> FLOW

send email to fill FORM 2

2nd Smart Campaign (Batch)

(logic is same as the above image of smart campaign)

-> SMART LIST

Filter 1: was sent email to fill FORM 2 in last 7 days

Filter 2: Form name is FORM 2

Filter 3: Person NOT IN Smart List Asset

-> FLOW

send email to fill FORM 3

-> SCHEDULE

Schedule it daily

* Smart LIst Asset

-> SMART LIST

Filter 1: was sent email to fill FORM 2 in last 6 days

Filter 2: Form name is FORM 2

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