Newsletter Success amount vs Clicked amount, difference?

Calvin_Pineda
Level 2

Newsletter Success amount vs Clicked amount, difference?

Hey there,

I'm a beginner using Marketo and I realized that one of our newsletter has a different amount for success and for clicked (I'll attach snippet). Is this just a discrepancies in numbers or is success measuring something else vs clicked? I know we have triggers to measure measure "clicks" and then changing the newsletter program status to "clicked", so that's why I'm a bit confused with the difference in the numbers.

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I apologize if this is a simple question, I tried to search for some information but could not find much. Thanks in advance

2 REPLIES 2
Devraj_Grewal
Level 10

Re: Newsletter Success amount vs Clicked amount, difference?

Calvin,

I would navigate to Admin > Tags > Channel and locate the channel this program is using. From there you can see if there are multiple statuses that are successes, rather than just one for "Clicked".

Calvin_Pineda
Level 2

Re: Newsletter Success amount vs Clicked amount, difference?

Thank you so much Devraj ! will do