Hey there,
I'm a beginner using Marketo and I realized that one of our newsletter has a different amount for success and for clicked (I'll attach snippet). Is this just a discrepancies in numbers or is success measuring something else vs clicked? I know we have triggers to measure measure "clicks" and then changing the newsletter program status to "clicked", so that's why I'm a bit confused with the difference in the numbers.
I apologize if this is a simple question, I tried to search for some information but could not find much. Thanks in advance
Calvin,
I would navigate to Admin > Tags > Channel and locate the channel this program is using. From there you can see if there are multiple statuses that are successes, rather than just one for "Clicked".
Thank you so much Devraj ! will do