Hi! I'm new to Marketo as of yesterday and have been having a difficult time specifying which RCM my Success Path Analyzer should analyze. (I have multiple approved RCM's.) According to the help docs, it would seem that I need a new SPA for each RCM. However, I have been informed that each account may only have one SPA, and that I need to change which RCM it analyzes in the settings. Unfortunately, I don't have a filter option under my Success Path Analyzer Setup tab. How can I fix this? It seems like this should be a simple issue.
Solved! Go to Solution.
I can see the model selection in mine, and I don't even have an approved RCM, just unapproved ones.
Perhaps you should ask Support.
I am wondering if your RCMs are in another workspace or something.
I've been in contact with support for a while and they're still trying to figure out what to do about this. I'm eager to get this set up and am waiting on a response at the moment. Does anyone have any temporary work-around suggestions?
I don't know who told you you can only have 1. Just go to Analytics, click the SPA tile and select Save As from Analyzer actions to create a new one.
Thanks Kenny. I can clone the analyzer. The problem is that I don't have the option to filter by RCM. They said it's not an option that they can just enable on my account.