Re: Move all leads from one stream to another

Anonymous
Not applicable

Move all leads from one stream to another

I have a stream with 140K leads and I just want to move them all to a different stream.  I ran a smart list to determine the qualified people:

step 1.JPG

But in my smart campaign (which uses the same criteria as above) when I add the Flow Step of either Add to Engagement Program Stream or Change Engagement Program Stream

step 2.JPG

It returns ZERO qualified leads. (the ones that show up are all users who have unsubscribed)

There are no trigger actions on the part of our users that would allow me to use the Transition Rules - I just need to manually move everyone from one stream to another.  What am I missing?

6 REPLIES 6
Anonymous
Not applicable

Re: Move all leads from one stream to another

Sometimes this take a while to run.  Did you give it some time?

Anonymous
Not applicable

Re: Move all leads from one stream to another

I'm looking at the "Set to affect around XX people" on the Schedule tab, which has always been a reliable indicator of how many people will be affected. (all of the 262 are unsubscribed leads) and I should expect 140K based on my Smart List.

step 3.JPG

Josh_Hill13
Level 10 - Champion Alumni

Re: Move all leads from one stream to another

Check your smart list again and check the # in the Stream 1 on the Engagement Summary Tab.

Anonymous
Not applicable

Re: Move all leads from one stream to another

step4.JPG

Basically, users are moving from the "S/T/TH" stream to "S/T/TH V2" stream. I feel like I'm missing something simple here.

Dory_Viscoglio
Level 10

Re: Move all leads from one stream to another

Did you already run these people through the same campaign one time (maybe it had different rules then), and they're set to only be able to run through 1x? It says that you already have 133358 members.

Anonymous
Not applicable

Re: Move all leads from one stream to another

I think that was it - I changed it to allow users to run through the campaign every time and it updated to the correct number.