Re: Mobile image not scaling down

Anonymous
Not applicable

Mobile image not scaling down

I have an email body image about 500px wide that will not scale down on the iPhone. I was wondring if there are any particluar reasons this would occur.

Thanks.
 
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4 REPLIES 4
Josh_Hill13
Level 10 - Champion Alumni

Re: Mobile image not scaling down

Unclear. Is the IMG tag set to show it at 500px? Maybe try it w/o that setting.
Anonymous
Not applicable

Re: Mobile image not scaling down

Yeah, it's probably the CSS. You want to avoid setting fixed widths on things.
Scott_McKeighe2
Level 5

Re: Mobile image not scaling down

As a suggestion, try setting the image's "max-width" to 500px, or whatever its full-flush width is. 

As Erik and Josh have pointed out/inferred and as a general rule of thumb, a fixed width setting will cause the image to display at that pixel dimension. This can wreak havoc on mobile/tablet screens depending on the size and how you've constructed your email.
JD_Nelson
Level 10 - Community Advisor

Re: Mobile image not scaling down

the image could have also been inside a rich text box which prevents it from resizing