the latter - the tokens are fine, the wrong text is appearing (not the tokenized text - that's rendering properly; it's that somehow the preview text is pulling from somewhere I can't find)
Andrew
It is very weird. I checked through the email template's HTML and it isn't there (unless I somehow missed it). Also, it'd be very strange to hard-code stuff that includes tokens / etc into our email template, I'd be very surprised if that happened.