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Re: message to 2+ form submission from the same lead

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th_1
Level 2

message to 2+ form submission from the same lead

We allow multiple form submission for a form. However, we want to trigger a warning email when the form is submitted the 2nd and 2+ times. What's the field/trigger I can use for this case? Thanks!

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pflovie67
Level 1 - Champion

Re: message to 2+ form submission from the same lead

Hello,

 

You can set up a triggered smart campaign by dragging your fills out form filter and add a constraint --> Minimum number of times (enter a number like 2 if you want an action to be taken after that particular form has been filled out twice). Then send an notification like an email in the flow.

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pflovie67
Level 1 - Champion

Re: message to 2+ form submission from the same lead

Hello,

 

You can set up a triggered smart campaign by dragging your fills out form filter and add a constraint --> Minimum number of times (enter a number like 2 if you want an action to be taken after that particular form has been filled out twice). Then send an notification like an email in the flow.

SanfordWhiteman
Level 10 - Community Moderator

Re: message to 2+ form submission from the same lead

Just expanding on the correct answer because I was getting screenshots ready to paste.

 

Smart Campaign:

SanfordWhiteman_0-1729800741738.png

 

Setup:

SanfordWhiteman_1-1729800782594.png

 

N.B. The qualification rule “Each person can run through the flow once“ is the default, but make sure you don’t change it. That’s how you get the implicit “exactly 2 times” part.