Re: Merging previously deleted contacts in Marketo to SFDC

Nicholas_Hajdin
Level 7 - Champion Alumni

Merging previously deleted contacts in Marketo to SFDC

We cleaned our database and imported the results that came back as invalid, changing those contacts Sync to Marketo as false but not removing them from SFDC. After running the flow, it was realized that some of the invalid results were inaccurate and some contacts were indeed valid. I am trying to find a way to re-import and sync the data without creating new leads in SFDC.

Has anyone successfully toggled flags to re-sync previously deleted leads that still exist SFDC? In my experience, if CRM ID doesn't change, MKTO won't resync it but wondering if anyone else has run into this issue and found a solution.

1 REPLY 1
Josh_Hill13
Level 10 - Champion Alumni

Re: Merging previously deleted contacts in Marketo to SFDC

Shouldn't be an issue. Just unflag it and it should re-sync.

You could have some data collisions if either end is particularly out of sync eg - Marketo has alot more recent data. But Marketo's sync is pretty good at this.