Measuring drop off rates between form fields

Anonymous
Not applicable

Measuring drop off rates between form fields

I'm interested in measuring drop-off rates between form fields. In other words, of the users who viewed a form page, 90% filled out the first field, 80% moved on to fill out the second field, etc... Anyone have suggestions on how to implement this in Marketo (or using some other tool integration)?

2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: Measuring drop off rates between form fields

It's not practical to do in Marketo, since if the person never fills out the form completely, you won't know who they are -- and Marketo is not the place to report on sessions while they're still anonymous (it's fine for reporting on previously anonymous activity, of course).

This would be pretty straightforwardly done using GA (or similar anonymous-centric analytics) but it's more common to A/B test your forms using different field counts. (Though I agree that deprives you of a super-deep dive that would be interesting.)

Anonymous
Not applicable

Re: Measuring drop off rates between form fields

Makes sense. I'll look into GA implementation. Thanks.