We utilize the reports in Marketo and for some reason the files that we have uploaded into the Marketo Design Studio aren't showing activity. They're pdf's but they're housed inside of Marketo. When I ask the system to look for the URL http://info.byetm.com/rs/etm/images/ETM_UPExchange_Brief.pdf it's not pulling it from the list, yet this is the link for this particular brief. We want to see on the report when someone clicks on this link. Any ideas why it woldn't track? I know it's a pdf, but I was told that they would track if housed in Marketo design studio
Yes, I fixed the filters and it still isn't working. I guess I can contact support but first wanted to make sure I was searching properly under the clicks - I tried viewed web page and that didn't even come up at all.
Yes Elliott I thought the same thing until the office hours coach Nicole said that as long as it's hosted in Marketo, the files will track too. Maybe the flow is wrong then? Should it be a different search type?