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Re: Marketo - SFCD Sync Issue: TotalRequests Limit Exceeded

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Anonymous
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Marketo - SFCD Sync Issue: TotalRequests Limit Exceeded

Over the past few days, I had some inbound leads not syncing to Salesforce, with the error message "TotalRequests Limit Exceeded". The issue occurs even when I try to sync the leads manually.

Has anyone had a similar problem?

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Grégoire_Miche2
Level 10

Re: Marketo - SFCD Sync Issue: TotalRequests Limit Exceeded

Hi Bruna,

Your are probably hitting the limit in number of API call you are entitled to in your SFDC instance. Look in SFDC in setup -> company information.

You can either ask Marketo support to increase the time between 2 Marketo syncs (set it to every 15 or 20 minutes instead of every 5 minutes). That will reduce the API consumption.

Or you can buy some more API calls per day from SFDC.

-Greg

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Grégoire_Miche2
Level 10

Re: Marketo - SFCD Sync Issue: TotalRequests Limit Exceeded

Hi Bruna,

Your are probably hitting the limit in number of API call you are entitled to in your SFDC instance. Look in SFDC in setup -> company information.

You can either ask Marketo support to increase the time between 2 Marketo syncs (set it to every 15 or 20 minutes instead of every 5 minutes). That will reduce the API consumption.

Or you can buy some more API calls per day from SFDC.

-Greg

View solution in original post

Anonymous
Not applicable

Re: Marketo - SFCD Sync Issue: TotalRequests Limit Exceeded

Thanks a lot Greg!