Marketo - SFCD Sync Issue: TotalRequests Limit Exceeded

[Anonymous]

Over the past few days, I had some inbound leads not syncing to Salesforce, with the error message "TotalRequests Limit Exceeded". The issue occurs even when I try to sync the leads manually.

Has anyone had a similar problem?

[Grégoire_Miche2 · Accepted solution]

Hi Bruna,

Your are probably hitting the limit in number of API call you are entitled to in your SFDC instance. Look in SFDC in setup -> company information.

You can either ask Marketo support to increase the time between 2 Marketo syncs (set it to every 15 or 20 minutes instead of every 5 minutes). That will reduce the API consumption.

Or you can buy some more API calls per day from SFDC.

-Greg

[Anonymous]

Thanks a lot Greg!