Re: Marketo Sandbox - are there certain features that won't work?

Kathryn_Langema
Level 2

Marketo Sandbox - are there certain features that won't work?

We just copied over production to the sandbox. I tried to run through a form that works in production but it doesn't seem to work in the sandbox.  Are there certain features that don't work in the sandbox environment or did the copy not get set up quite right? Thanks!

3 REPLIES 3
John_Clark1
Level 10

Re: Marketo Sandbox - are there certain features that won't work?

Hi Kathryn,

What do you mean by running through a form?  You should be able to build all webpages and forms in a sandbox the same way you would in your production instance.

John

Anonymous
Not applicable

Re: Marketo Sandbox - are there certain features that won't work?

Hi:

Everything should work except for the ability to send mass emails.

Kathryn_Langema
Level 2

Re: Marketo Sandbox - are there certain features that won't work?

Thanks John and Jamie! - I figured it out. It turned out that when a sandbox was refreshed from production, the URL to the form was hard-coded and pointed to the form in production and not to the sandbox.  Once I changed it out to point to the form in the Sandbox, everything worked.  (Sorry it took a while for me to respond. I hadn't notice the notification icon had changed.)  Everything seems to be working so far.