Re: Marketo rounding figures? How to stop it?

Anonymous
Not applicable

Hi All,

Our Marketo instance is integrated with SFDC, which uses Data.com Clean for lead/data enhancement.

Recently some contacts were enhanced by adding their annual revenue, which triggered a bunch of API requests.  Turns out Marketo was rounding the annual revenue and syncing it.... SFDC was seeing the change and pulling it's preferred number from Clean... and on and on. 

Here's the actual text from our SFDC admin.   Is there any setting that toggles on/off this rounding function?  Or any other suggestions?  Thanks!

XXXXXX was a lead in the system over the weekend clean set the Annual revenue to $108,598,708.00. However yesterday Marketo decided to change this value to 108,599,000.00. It appears clean detected this as a change and has moved it back to $108,598,708.00. Any idea why Marketo would have changed that value in the system? They are going to just keep conflicting with each other and making changes back and forth to round the value out?

22 REPLIES 22
Jim_Thao7
Level 9

Have you tried to find out the source of the change in Marketo? Activity logs for CDV, etc.? Any details on the sync activity and what was actually pushed to SFDC? Is this the Annual Revenue field on the Company object?  Is this issue happening on a Lead or Contact? Do note that Account sync is 1 way, SFDC>Marketo if the record affected is a Contact.

Anonymous
Not applicable

Yes, Annual Revenue is a Company field and this particular example is a Lead.

Activity Log records the change:

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But when you go to the Company Info tab:

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No instance of rounding or any other change is noted in the Activity Log.